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DAILY FRUSTRATIONS
NEWS COPY
New research reveals that receiving packages at home is among the top modern-day frustrations Americans face in their lives. The study revealed that the average person will experience nearly 88,000 bouts of frustration in their lifetime, with the stressors of dealing with package delivery, waiting for online video to load, and calling customer service in the top 3.
The study into the frustrations of 2,000 Americans found the typical person feels frustrated four times a day. That level of frustration equates to 1,460 times losing our cool per year – and a massive 87,600 per adult lifetime overall.
The peak time in the day for frustration to kick in was voted as 11:30am, with Monday dubbed to be by far the most frustrating day of the week. Irritation will set in after waiting 24 minutes for a returned text and after just 16 minutes of boring conversation.
And with the holiday season looming, that frustration will be added to as millions of Americans will be subject to ‘package pressure’ – with one in four sweating over whether an online delivery will successfully arrive in time. “In the past few years, I’ve done all my holiday gift shopping online,” says , an apartment dweller and avid online shopper in Sacramento, CA. “As convenient as it can be to just click a button and check an item off my list, it’s been such a headache to actually get the packages when they arrive. I’ve actually stayed home from work to wait for a package, and the delivery carrier still left a missed delivery slip. I was home! It’s incredibly irritating and it feels like it doesn’t have to be so complicated.”
The study found that waiting for deliveries does indeed drive frustration – in fact the average American spends five days per year at home waiting for a package or delivery to arrive.
Forever dying phone batteries, endless flows of junk email and tailgaters also made the 20 biggest frustrations of life.
Outfit stains, rush hour commutes, and screaming kids will also add to the many bouts of frustration the average person experiences on a daily basis and appeared on the list of modern life frustrations.
“These days, we expect things faster, smoother, and more efficiently than ever before. It’s no wonder that when those expectations aren’t met, people can get upset and quite stressed out,” says Arik Levy, CEO of Luxer One, an electronic package locker company that’s trying to solve the package headache in apartment buildings. Luxer One’s system functions like a mailbox for the modern age: package carriers, such as FedEx or USPS, can deliver packages directly to secure lockers of varying sizes, instead of leaving boxes at a front door or leaving them with a concierge desk. Residents at apartment buildings with Luxer One lockers get a text message with a special access code to unlock their locker and pick up their package 24/7. No keys necessary.
Online retailer, Amazon.com, has caught on to the locker trend as well, with public-use lockers exclusively for Amazon package deliveries placed in many 7/11 and other stores.
With the increase in online shopping and worrying about smooth deliveries of gifts, that might be why December was far and away voted the most frustrating month of the year.
“We tend to feel ripped off when we have to waste our time or experience unnecessary difficulty,” says Levy. “People want simpler solutions wherever they can find them, to help reduce that unnecessary frustration in their lives.”
with Luxer One package lockers says, “I know that my package is safe while I’m at work all day, and when I come home I just have to type in my code and my locker pops open. It’s one less thing for me to worry about.”
Calling customer service
Telemarketing calls
Long checkout lines
Slow Wi-Fi
Frozen laptop/computer/tablet
Forgetting your password
Traffic Jams
Phone battery runs out
Junk mail
People taking up more than one parking spot
Noisy neighbors
Staining an outfit
Tailgaters
Stepping on dog poop
Screaming kids
Gossip stories
Spilled drinks
Running out of toilet paper
Rush hour commute
